I'm just back from doing a training day with the practices of Dr. Ed White in Elizabethtown, PA. I have known Dr. White for nearly 10 years. One of the many things I admire about his management style is his habit of keeping his practice history present. Every major event that helps build the practice is chronicled in some way so that it will be remembered by everyone on the team no matter when they joined the practice. One way he does that is by painting the walls of the office lunch room with pictures of important events or concepts they have learned. Whether is was the creation of their mission statement or a significant book that they read as a team, nothing is left behind as insignificant. The past is kept in the present in order to keep the most important lessons implemented in the practice.
So what's in your history that that may have been forgotten? How can you keep your history alive so that the most important lessons stay in the present in the hearts and minds of your entire team?
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