Saturday, May 31, 2008

The Power of One...More!

Imagine what would happen if you and your team committed to do just one more of something every day. One more whitening. One more crown. One more ViziLite or Velscope exam. Have you ever wondered what would happen if you committed each morning to do just one more of something? I am always amazed at how much needed treatment walks out the door every day in most practices because the team is too busy, too rushed, or too distracted.

Make the commitment every day this week to do just one more of something. You’ll be amazed at how much more you can accomplish.

Saturday, May 17, 2008

Youth Seminar

Think of one of the most fulfilling, worthwhile things you have ever done. Near the top of that list for me would be starting and running the youth seminar that we did for over a decade.

It has been 4 years since I have been involved in such a program, but thanks to the insistence of Dr. Bill Dorfman and many others, we have created the LEAP Leadership Program for high school and college students to help them get a “leap” ahead in their career and their life.

For 5 days this summer, students from around the country will sit at the feet of CEO’s professionals and other successful roll models who will share with them secrets of success that would take years to discover by “experience.”

If you have a high school or college age young person in your life, give the LEAP team a call at 1-877-855-5327 and check out for details.

Success starts early. The path is typically unusual, A LEAP ahead may positively change the course of a life.

Have a great week as you work with your team to take a LEAP of your own in the direction of success!

Saturday, May 3, 2008

Who's The Mother?

With Mother’s Day just a week away, I have to admit that rarely a day goes by without thinking of something Mom has taught me. One of her favorite sayings is “Inch my inch life is a cinch, but by the mile life is a trial.” Or how about “A job worth doing is worth doing well.” Mom is also a big believer in what I have come to call the 11th Commandment: “Thou shalt be dependable!”

Understanding dependability is knowing the difference between responsibility and accountability. Responsibility is being able to respond. Accountability is being willing to give final account of the results in a specific area. Everyone on a team can be responsible, but one person needs to be accountable for each specific result. For example, everyone is responsible for attracting and looking for new patients, but one person needs to be accountable for the overall marketing plan and making sure everyone fulfills their responsibility.

Being accountable is what I like to call being the “Mother.” Mothers are the most accountable people there are. That’s why I like to say that every practice needs a “Mother” for every important result. A marketing mother. A scheduling mother. An infection control mother. Every important result needs a “mother.”

If you have ever become frustrated because of things in the office that just don’t get done, consider giving those specific results a “mother,” or a team member who is accountable for that end result. Everyone else can be responsible for helping, but the “mother” is accountable.

Thanks Mom for teaching me dependability and for being the model of accountability. You really know what it means to be a mother at home and the traits of being a “mother” at the office too!

Happy Mother’s Day!